Client Care
Returns & Refunds
Clear policies, before purchases begin.
Pre-launch draft. Purchases are not currently enabled. Policy details to be confirmed before launch.
- 01
Purchases are not open
All eight PURETÉ products are Coming Soon. Purchasing, checkout and payments are disabled, so orders cannot currently be placed through this website.
- 02
Final policy before orders open
The final return, cancellation and refund policy will be published before orders open. Policy details to be confirmed before launch. This draft does not establish return eligibility, a final-sale rule, an exchange offer or a cancellation entitlement for future purchases.
- 03
Windows, process & refund timing
No specific return window, issue-reporting deadline, refund method or refund timeline is promised here. Any applicable requirements and the process for contacting PURETÉ about an order will be described in the approved policy before sales begin.
- 04
Questions & applicable rights
Please contact us if you have questions about these draft terms. Nothing in this draft is intended to limit rights or remedies that cannot lawfully be limited. The approved policy will reflect the law applicable to the business and its customers.