Client Care
Terms of Service
The terms of our maison.
Pre-launch draft. Purchasing is disabled. Policy details to be confirmed before launch.
- 01
Using the website
This site presents the planned PURETÉ collection and accepts product enquiries. Please use it lawfully, provide only information you are entitled to share, and do not interfere with site operation, attempt unauthorized access or misuse enquiry features.
- 02
Coming Soon & availability
All eight products are Coming Soon. Purchasing and checkout are disabled; browsing a product page does not place an order, reserve stock or create a purchase agreement. Product names identify the planned collection, not a promise of launch date or availability.
- 03
Product information
Approved product descriptions, ingredients, directions, sizes and prices will be shared when confirmed. Do not rely on incomplete product pages as instructions or efficacy guarantees. Product information may be corrected or updated before launch; no fictional packshot represents an approved product.
- 04
Future purchase terms
Shipping, cancellation, return and refund terms will be published before orders open. This pre-launch draft does not establish final sales terms or enable a transaction. Policy details to be confirmed before launch.
- 05
Intellectual property
The PURETÉ name and website materials may be protected by intellectual property law. Viewing the site does not grant permission to reproduce its branding, text or images for commercial use. Contact us about permissions. Ownership and licence details will be confirmed before launch; this draft does not claim exclusive ownership of every third-party asset.
- 06
Third-party services & links
Some features, including the AI product Concierge, rely on third-party services. External websites or services may have their own terms and privacy policies. A link is not a guarantee of third-party content or availability. Review relevant terms before sharing information with a third party.
- 07
Website & skincare disclaimers
The website and Concierge provide general information, not medical advice. AI responses may be incomplete or inaccurate; request clarification rather than treating them as product instructions. Site access may be interrupted, and information may change. This draft makes no product-performance guarantee and does not replace advice from a qualified professional.
- 08
Liability & applicable rights
Responsibility for loss or damage depends on the circumstances and applicable law. This draft does not establish a blanket waiver, a liability cap or an exclusion of rights that cannot lawfully be excluded. Final liability language, legal business identity and any governing-law or dispute terms require review before launch.
- 09
Changes to these terms
These draft terms may be updated as PURETÉ prepares for launch. The final terms and effective date will be posted here before purchasing opens. Nothing in this draft removes rights required by applicable law.